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Privacy Policy

Last updated: 30 September 2025

This English translation is provided for convenience only. If there is any inconsistency between this translation and the Thai version, the Thai version shall prevail.

Global Innovative Solutions Co., Ltd. (the “Company”) respects the privacy of all of its users and recognizes the importance of protecting your personal data. This policy explains how the Company collects, uses and discloses personal data.

What is personal data?

Personal data means “any information relating to a person which enables the identification of that person, whether directly or indirectly, but not including information of deceased persons in particular.”

Personal data we collect

We collect the following personal data:

  • Identification data: such as your name, address, telephone number and email address when you contact us

  • Technical data: such as your IP address, usage logs, browser type and information about the device you use to visit our website

Sources of personal data

We obtain your personal data from one source only: directly from you. We collect your personal data during the following service processes:

  • When you contact us to enquire about our information or services through various channels, such as telephone or email

  • From your use of our website, through cookies in your browser

Purposes of processing

We collect your personal data for the following purposes:

  • To communicate with you, answer your enquiries or provide information you request

  • To analyze and improve the performance of our website so that it is more efficient and better meets users’ needs

  • To present information about our services, promotions and offers that may interest you on our website

Processing of personal data

Once we receive your personal data, we process it as follows:

  • Collection: We store your data in digital form (soft copy) on computer systems and cloud services with appropriate security measures.

  • Use: To fulfil the purposes stated under “Purposes of processing”.

  • Disclosure: We may disclose your personal data to the following persons and organizations: Google (for the Google Analytics service): to analyze traffic and user behaviour on our website.

We may need to transfer your personal data to foreign organizations or international organizations, as follows:

  • Google LLC (United States of America) This organization has adequate personal data protection measures in line with international standards. You can read Google’s privacy policy for more information.

Retention of personal data

How we store personal data

The Company stores your personal data in soft copy form on computer systems and cloud services with strict security measures. When the retention period ends, or when we no longer have the right to process the data, we will destroy it by permanently deleting it from our systems (secure deletion) within 30 days.

Retention periods

  • Technical data (IP address, logs, cookies): Processing period: 1 year from the date you visit the website

  • Data used for communication: Processing period: for as long as necessary for communication, and may be retained further for the legal limitation period in case of a dispute

Rights of the data subject

You have the following rights:

  • Right to withdraw consent

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restriction of processing

  • Right to data portability

  • Right to object

You may contact our staff to submit a request to exercise any of the above rights (see “Contact details”). We will consider your request and inform you of the outcome within 30 days of receiving it, free of charge.

Marketing and promotional activities

The Company may present information about its marketing and promotional activities, products and services that it believes may interest you directly on the Company’s website. The Company does not send newsletters by email unless you have specifically consented.

Cookies

What are cookies?

Cookies are text files stored on your computer that are used to record details of your internet usage logs or your website browsing behaviour.

How do we use cookies?

We use cookies to improve access to and the performance of our services over the internet, to study how you use our website, and to present content or advertising that matches your interests.

Types of cookies we use

We use the following cookies on our website:

  • Functionality cookies: remember choices you make on the website, such as language

  • Advertising cookies: remember what you have visited in order to present relevant products, services or advertising

  • Analytics/performance cookies: analyze and measure how the website performs, such as Google Analytics

Managing cookies

You can set your browser to refuse our cookies. Doing so may prevent you from using some functions of the website to their full extent.

Changes to this privacy policy

We review this privacy policy regularly to keep it in line with relevant practices, laws and regulations. If we change this privacy policy, we will inform you by updating the information on our website as soon as possible.

Contact details

Data controller

  • Name: Global Innovative Solutions Co., Ltd.

  • Address: 554 SKYY9 Centre, Floor 12A, Room 554/62, Asoke-Din Daeng Road, Din Daeng, Din Daeng, Bangkok 10400

  • Contact: Telephone: 02-1078406 Email: info@gist.co.th

Data Protection Officer (DPO)

  • Name: Customer Service Department

  • Address: 554 SKYY9 Centre, Floor 12A, Room 554/62, Asoke-Din Daeng Road, Din Daeng, Din Daeng, Bangkok 10400

  • Contact: Telephone: 02-1078406 Email: info@gist.co.th

Supervisory authority

If we or our employees violate or fail to comply with personal data protection law, you may file a complaint with the supervisory authority as follows:

  • Name: Office of the Personal Data Protection Committee

  • Address: 7th Floor, Ratthaprasasanabhakti Building (Building B), The Government Complex Commemorating His Majesty the King’s 80th Birthday Anniversary, Chaeng Watthana Road, Thung Song Hong, Lak Si, Bangkok 10210

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